Privacy Notice

Last updated: 28 May 2026

KSNH Digital Ventures LLC (doing business as CareerPlatform.io) ("we") is the data controller for personal data processed through this service.

Data we collect

  • Account data: name, email, login credentials.
  • Content you submit: resumes, job descriptions, profile text, photos.
  • Usage/telemetry: feature usage, device, IP address.
  • Support messages.

Purposes & legal basis

We process this data to provide the service (contract), prevent fraud and abuse (legitimate interest), comply with law, and — with consent — for product communications.

Sharing

  • Service providers: hosting (Lovable Cloud / Supabase), AI providers used to generate outputs.
  • Payment processor: Stripe, Inc., for processing payments, subscriptions, and invoicing.
  • Authorities where required by law.

AI processing

When you use AI-powered features (resume enhancement, cover letter generation, ATS scoring, mock interviews, headshots, etc.), the content you submit is sent to third-party AI providers (currently Google, OpenAI, and others routed via the Lovable AI Gateway) to generate a response. We do not allow these providers to train their models on your content. Inputs and outputs may be retained briefly by the provider for abuse monitoring per their standard terms, then deleted.

International data transfers

We are based in the United States. Personal data processed through this service may be transferred to and stored in the US and other countries where our service providers operate. Where required by EU/UK law, transfers rely on the European Commission's Standard Contractual Clauses (SCCs) or equivalent safeguards.

Cookies & similar technologies

We use only strictly necessary cookies and browser storage: a session cookie to keep you signed in, and local storage to remember preferences (e.g. dark mode, onboarding state). We do not use advertising cookies or third-party analytics trackers.

Retention

  • Account, profile, and submitted content: while your account is active, deleted within 30 days of account closure.
  • Billing records (invoices, tax): up to 7 years to meet legal/tax obligations.
  • Support messages: up to 24 months.
  • Server logs: up to 90 days.

Your rights

Depending on your jurisdiction (e.g. GDPR for the EEA/UK, CCPA for California) you have rights of access, rectification, erasure, restriction, portability, objection, and to withdraw consent. You can exercise most of these directly from your Profile page — including downloading a full JSON export of your data and deleting your account. For anything else, email us at contact@careerplatform.io. You also have the right to lodge a complaint with your local data-protection authority.

Security

We use appropriate technical and organisational measures, including encryption in transit and access controls.

Contact

Privacy & data requests: contact@careerplatform.io
General support: in-app support chat or the contact page.